Returns & Exchanges

At Something Went Wrong, we believe fashion should be effortless even when things don't go as planned. If your order isn't a perfect fit, you can return or exchange any item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached to ensure they remain in unworn, resaleable condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by the portal and securely tape it to the outside of your box.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number until your refund or exchange is processed.