Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. We also offer express shipping options at checkout for faster delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing sizes true to size?
Most of our items follow standard international sizing. However, we recommend checking the specific size guide located on each product page for exact measurements and fit recommendations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.